Hospitality Sales Training Companies Reach Across the Competitive Playing Field to Combine Live Seminar Expertise With the Convenience of the Internet
Cost and travel time often are the reasons given for not providing hotel staff professional training for their positions. This is a serious disadvantage which gives those that do an edge in the marketing of their property.
Highlands Ranch, CO (PRWEB) January 31, 2005 -- CVCT (Carol Verret Consulting
and Training) and HotelTraining.com is pleased to announce their association on
the development of online sales training modules for the hospitality industry.
"We are very excited to bring these new services to the hospitality industry
enabling us to continually provide complete hospitality management needs through
these partnerships, as it enhances our overall ability to help our industry,
enhancing their positions during good times and helping them perform efficiently
in our unpredictable economy and down times.” says Carol Verret, President, who
continues to manage the daily operations of CVCT.
The first in the
series of Online Training Modules being offered by CVCT is New Business
Development: Using the Internet to Prospect for New Business. Courses will be
added to compliment the Prospecting course. The course deals with such issues
as:
1. Developing Client Profiles: This module will demonstrate how to
be more efficient in locating viable new business by market segment, using tools
you may not have thought of before.
2. What’s Up In the Backyard: Here we
demonstrate how to effectively penetrate your own "backyard" without walking
from door to door or using general directories. Zero in on those prospects in
your backyard with the true potential to give you business.
3. Prospecting
by Market Segment: In this module we give you internet tools you can use to
locate and qualify new business by market segment.
HotelTraining.com
provides affordable training that is available to you and your staff week after
week, month after month. Traditional face-to-face training programs can be
effective but they can also be very expensive and time consuming. Consequently,
training seminars are often held all too infrequently because of these cost and
time constraints.
Studies have shown that people retain only 10% of the
information learned through traditional classroom trainer instruction. The
addition of a video component increases the retention level to 35%. However,
when interactive methods, are incorporated into a training environment the
retention rate improves to an incredible 65%! Consider the possibilities when
you have increased retentive learning combined with the advantage of effective
training that is available whenever you need it.
- Lower Cost – The
monthly cost for your staff is usually less than the cost of sending a single
employee to a one day seminar.
- Constant Availability – You don’t need to
wait for the next training session to come to you, you can go to it…anytime. New
employees can be added immediately. Turnover and training are no longer at odds
with one another.
- Consistent Delivery – Professional training delivered in
a professional format. It is the same each and every time the participants go
through it.
CVCT continues to provide a high level of sales, customer
service and management consulting and coaching support to its existing client
base. “These organizational enhancements have advanced our ability to provide
our clients the services to they need for success.” adds Verret.
Carol
Verret and Associates Consulting and Training -- or CVCT is a company that
provides sales, marketing, customer service and coaching services primarily but
not exclusively to the hospitality industry. Since 1999, we have provided hotel
sales training and consulting through seminars, consultations and web casts. Out
mission is to provide success tools to sales associates, General Managers,
Revenue Managers and larger sales organizations in a cost effective manner that
deliver a Return on Investment.
HotelTraining.com is the leading
provider of Internet based solutions used to assist hospitality and hospitality
related technology companies for training, assessment and mystery shopping. The
company’s Learning Management System provides a platform to reduce training
costs, accelerate the learning process, and enhance profits. The
HotelTraining.com web site, www.hoteltraining.com , currently offers twelve online
courses. Course topics include Reservations (hotels and call centers), Sales and
Catering, Responsible Alcohol Service, Food Safety, OSHA, and Fraud Awareness.
All courses and mystery shopping calls can be purchased online through their
shopping cart catalogue. Founded in 1998 with offices in the Boston, Phoenix and
Dallas areas, HotelTraining.com has provided training, online assessment, and
mystery shopping to hospitality companies in Europe, Asia, Australia and the
United States. Past and present corporate clients include such outstanding
companies as Hilton, Marriott, SRS-World Hotels, Trust International, ASSA ABLOY
Hospitality Inc (ElSafe Division) and WorldRes.com. Contact: Jay Delerno, (817)
283-7685, e-mail protected from spam bots, www.hoteltraining.com
Contact:
Carol Verret
Carol
Verret, Consulting and Training
Voice: (303) 618-4065
Fax: (303)
581-5706
Email: e-mail protected from spam bots
Web: http://www.carolverret.com
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Source : http://www.prweb.com/releases/2005/1/prweb202892.htm